Across St Vincent’s hospitals and residential aged care facilities, our patient population represents around 200 countries of birth, there are 91 languages spoken, and 36 faiths practised. One in five patients require an interpreter.
To facilitate better conversations with patients and residents of culturally and linguistically diverse backgrounds, our teams in collaboration with the City of Melbourne, created the Talk to Me App.
The app assists staff to communicate with patients and residents in day-to-day care, between the key moments when an interpreter would be accessed.
This piece of innovative technology was featured on the ABC news https://iview.abc.net.au/video/NEWS202213695372
The SVHM Talk to Me Progressive Web App is now available for download. With over 500 phrases curated for health professionals and patient user interface, the Talk to Me App is available in 12 languages.
The Talk to Me app can be accessed at: https://talktome.svhm.org.au