The Mobile Health and Outreach Service
A lifeline for individuals experiencing homelessness
The Mobile Health and Outreach Service was a purpose-built clinical service on wheels, similar to a motorhome. Nurses provided high-quality clinical care to those experiencing (or at risk of) homelessness.
People in this challenging situation can often neglect their health. This can lead to preventable ED presentations and potentially increased severity of illnesses.
The mobile service’s primary location was at The Salvation Army’s 614 site where up to 200 people visit daily to access meals, clothing, counselling, and support.
On 30 June 2023 St Vincent’s Mobile Health Outreach Service had to be closed due to a lack of funding.
We need the support of our community of donors to re-open this vital service.
"As the Commanding Officer of the Salvation Army Bourke St, I've witnessed the real impact of the absence of the St Vincent’s Mobile Health and Outreach Service on the lives of the homeless individuals we strive to support. There's a significant gap in onsite medical care. This gap is not just a matter of inconvenience; it's affecting the very lives of the vulnerable population we aim to serve." - Major Brendan Nottle, Commanding Officer Salvation Army, Bourke St
With your help we can continue to provide this important service to people in need.
Case Studies
Cheryl: A Second Chance for Survival
Cheryl who was 43 at the time had suffered from a cardiac arrest following sepsis. After a brief period of stable housing, she returned to sleeping rough. This time, when referred again feeling unwell, the St Vincent’s Registered Nurse (RN) observed alarming symptoms - tachycardia, fever, and a sense of impending doom. Swift action led to her admission for bacterial endocarditis, requiring an extended IV antibiotic course.
The RN's dedication didn't end there. She helped Cheryl to secure interim accommodation, breaking the cycle of homelessness.This poignant case showcases the Mobile Health and Outreach service as a lifeline, offering not just medical care but a second chance at survival.
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Jay - Bridging Gaps for a Heart in Need
Jay, a 36-year-old Indigenous man, was struggling with heart failure, depression, substance use, and homelessness. Having recently relocated to Melbourne, Jay had no GP and had missed crucial Cardiology appointments. The team approached Jay at the Salvo’s café, linking him with co-health for a GP and coordinating a vital Cardiology review with the Registrar.
Thanks to the Mobile Health and Outreach Service’s timely intervention, Jay commenced essential medications to manage his heart condition. Supported by the caring RNs, he continues to receive the help he desperately needs. This case underscores how the Mobile Health and Outreach service acts as a bridge, connecting individuals with life-saving medical care.
“I implore the recognition of the vital role played by our Mobile Health Outreach Service. Consider the individuals within our service – the mother, the sister, the son, the father, each person in need is someone’s family. We worked with someone who for five long years during his illness, had never met his own daughter. Through our efforts, these shattered connections can be mended.
“Our outreach isn't just a service; it's a lifeline that prevents people from slipping further away.”- Una McKeever, Healthcare for the Homeless Group Manager
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This Easter we need your help. With your support we can get the Mobile Health Outreach Service up and running again.
